Lengthy reference checks no longer a problem for Fisher & Paykel Appliances

How global appliance brand Fisher & Paykel uses Checkmate to attract top talent

Fisher & Paykel Appliances is a leading multinational appliance manufacturer. Founded in 1934, the company has offices around the world, with over 3,300 employees. The company pride themselves on their exceptional workforce, and believe that their success is built on strong foundations with each employee part of their unique story.

The challenge: Finding a streamlined approach to reference checking 

Completing reference checks was a major bottleneck in the hiring process for the team at Fisher & Paykel. It was not only a time crunch for hiring managers but for interested candidates and references, too. 

Aware that any delay could hinder the business's ability to acquire top talent in an already tight market, the team sought out a solution that could not only make the experience more enjoyable for all parties involved but one that could:

• Standardise the reference checking process
• Ensure compliance
• Streamline the process

"After trialling a number of products in the market we chose Checkmate," says Talent Sourcing Consultant Mel Wongsaene. "It stood out from the others due to its simplicity, reduction in administration time, user-friendliness and speed."

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The Checkmate solution:  The perfect tool for Fisher & Paykel's employment needs

In addition to Checkmate’s ease of use, Checkmate could seamlessly integrate to Fisher & Paykel's current ATS and HRIS platforms — a huge selling point for the team. 

The Checkmate solution proved in the trial period that both hiring managers and candidates could have the best possible experience in the reference check process. The team in particular found value in Checkmate's ability to standardise the process with these key features: 

• Dynamic questionnaires — they could choose from pre-made ones or create their own
• Dashboards and tracking — reference data is visible and easy to digest quickly 
• The ability to request additional referees

To add to this, Checkmate could also simplify:

• International criminal checking
• Global qualification verification
• Employment verification
• Online identity verification
• Local working entitlements
• Employee credit checks
• Professional accreditations

The result: A streamlined, efficient, and user-friendly process

Since implementing Checkmate, Fisher & Paykel have noticed swift improvements in their reference checking and screening processes. "Checkmate provides both hiring managers and candidates the best possible experience in completing a reference check," Mel explains. "It also allows standardisation of the reference check process, ensuring compliance, at the same time as streamlining the process."

The team at Fisher & Paykel have also been impressed with the many features and tools Checkmate offers, especially those designed to increase flexibility and customisation. "You can choose to use pre-made question templates or create your own," says Mel. "Data is easily visible on a simple dashboard, which is fully customisable. The system collects and stores information with high security, and fraud detection is advanced. It's a great tool!"

A smart solution enhanced with superior customer support

One of the things we often hear at Checkmate is how much our customers appreciate our customer support, and Fisher & Paykel were no exception. We know the hassle involved with reference checking and screening, so not only do we offer a solution that's effectively a second pair of hands making life easier for everyone on the team, but we're always available to help if any queries or issues arise.

"The team at Checkmate provide excellent customer support," says Mel. "There wasn't anything they should have done differently, and I am happy to recommend their solution and service to anyone in the hiring space."

Keen to see Checkmate in action? Try it for free!

We’d love to learn more about your organisation and share how Checkmate can streamline your hiring processes. If you’d like to know more, please get in touch with our team, fill out the form below, or feel free to book at demo/call at a time that’s convenient for you.

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