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Reference check pricing is based on what you actually run. No subscriptions, no bundles you didn’t ask for, no add-on fees for fraud flags. Each check covers unlimited referees, the AI Ref Check Assistant for building questionnaires, smart logic triggers, built-in fraud detection and a consolidated final report. Volume discounts and enterprise pricing are available for higher-volume teams.

Most reference checks complete within 24 to 48 hours once the candidate nominates their referees. Speed depends on how quickly referees respond, so Checkmate sends automated reminders and lets candidates swap in backups if anyone goes quiet. Smart logic triggers also keep referee responses focused, so referees aren’t wading through irrelevant questions, which tends to lift response rates.

Yes. Smart logic triggers automatically adjust follow-up questions based on what a referee says in real time, so if a referee flags a concern, the next question digs deeper. The result is richer, more useful feedback without making the process longer for referees.

Automated reminders go out at staggered intervals, so no one on your team is chasing manually. If a referee still doesn’t respond, candidates can swap in a backup referee at any point without restarting the check. You can also replace a referee directly from your dashboard if something looks off. Nothing stalls because one person went quiet.

Every reference response gets cross-checked through built-in fraud detection. IP and VPN matching flags when a candidate and their referee appear to be answering from the same device or network. LinkedIn profile cross-checks catch mismatches between the referee’s claimed identity and their public profile. Suspicious patterns surface on the final report up front, so you’re never relying on gut feel alone.

Yes. Checkmate is ISO 27001 and SOC 2 certified, a PBSA member, and compliant with GDPR, FCRA, and the Australian Privacy Act. Candidate and referee data is stored on encrypted AWS infrastructure with strict retention controls and audit trails on every action. Personal information auto-deletes on configurable rules. Reliably built in, not bolted on.

Yes. Checkmate connects with most major ATS and HRIS platforms, including Avature, BambooHR, Bullhorn, Expr3ss!, Greenhouse, Humanforce, iMIS, JazzHR, JobAdder, Lever, PageUp, Ready Employ, SAP SuccessFactors, SmartRecruiters, Snaphire, Springboard, Teamtailor, UKG Ready, Workable and Workday, and more. Single sign-on works with Google, Okta, and Microsoft Azure. Completed reference reports sync back automatically, so your team isn’t copy-pasting between systems.

Manual reference checks can take between two to three hours per candidate and rarely surface what actually matters, like referee fraud, inconsistent feedback across roles, or identity mismatches. Checkmate runs every check in the background, surfaces structured responses for easy comparison, and flags suspicious IP or LinkedIn mismatches automatically. Hiring managers get clearer signals in less time, candidates get a consistent experience instead of weeks of phone tag.

Every Checkmate customer gets access to a real support team, not a chatbot queue. Our average response time is 21 minutes, and the team includes specialists across reference checking, pre-employment screening, and ongoing compliance. If something needs attention, you hear back fast and from someone who actually knows the product.